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Welcome to Riverside Medical Centre

Due to the Covid-19 Pandemic the Surgery has made some changes to the way patients can access their GP and other practice services.  To prevent the spread of infection and to protect patients and staff, we have suspended all direct booking.  We now offer telephone , video or online consultations to our patients.  Face to face appointment are available to patients requiring a physical examination or when clinically indicated.  By limiting unnecessary footfall into the surgery we can minimise the spread of infection and protect both patients and staff. 

Due to social distancing guidance we have limited waiting space in the surgery.  Please do not arrive more than 5 minutes early for your appointment or you may be asked to wait outside until we have a space vacant for you.  We ask that anyone attending the surgery wears a face covering and use the hand sanitiser provided on entry.  These measures are in place to protect both patients and staff and to ensure the surgery can remain open.

Anyone attending the surgery should wear a face covering unless medically exempt.

If you have an appointment, please ring the doorbell (on the right at the entrance) on arrival.  Our reception team will then direct you where to wait.  Due to limited waiting room inside the building, due to social distcning guidance, you may be asked to wait outside until a space is available for you.  Please let the receptionist know if this will be a problem for you.

We know that our phone lines are busier than normal but our staff are working exceptionally hard in these difficult times, please be patient. 

The Riverside Team would like to thank all our patients for their help and support. 


COVID VACCINATIONS

Riverside Medical Centre is currently working with a number of local surgeries to provide Covid-19 Vaccinations to our patients through a local vaccination site based at Castleford Civic Centre.

We are currently inviting patients aged 16 and over.

You may be contacted by the Surgery via telephone, letter or sent a link via SMS to book an appointment. 

Second vaccinations

The surgery will be contacting patients to book their 2nd vaccinations 8 weeks after their first vaccination.  If you had your last vaccination under 8 weeks ago, please do not contact the sugery as we may be unable to arrange an appointment for you.

NATIONAL BOOKING SERVICE (NBS)

The Government has set up a number of large vaccination sites throughout the country and are sending invites out via letter for patients to arrange their appointments at these sites.  You can also arrange your appointment online using the NHS Covid Vaccine Portal.

If you cannot use the online portal, you can arrange your vaccinations by ringing 119.

Covid Booster

All patients over the age of 50 and those who are high risk are being offered a Covid Booster 6 months after their 2nd vaccine.  You can arrange your booster by ringing 119 or using the online NHS National Booking Service.  The surgery will be contacting patients to book their boosters appointments at our local Vaccine Centre located at Castleford Civic Centre

GP ONLINE

Our GP online service allows patients to consult with a GP online by completing a quick form.  This completed consultation form is reviewed by our GP's and you will be contacted by the Practice with the GP's response. 

Benefits of using the system include:

  • 24/7 access through any device
  • Reduces the telephone queue
  • Request sicknotes or test results with ease
  • access to NHS content and self management advice

Please click on the link below to access our GP online service.   Please allow 2 working days for a response.  If you are using this service for a patient under 16, please complete the first section using your own details, you will then be directed to add the childs details when asked if the consultation is for you.

consult

 

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You can contact GP Care Wakefield by telephoning the surgery number 01977 554831 outside of surgery opening hours.

If you need urgent medical care, telephone 111 to speak to an advisor

Telephone 999 for life threatening emergencies 

Minor illnesses - please see your local pharmacist or attend the Walk in Centre on King Street Wakefield -open 10am until 10pm daily  

  

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The surgery will be closed  for staff training on  - see the tab to the right of this screen for the list of TARGET training dates for 2021 - Please ring the surgery number or 111 to access medical advice

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GP Care Wakefield

 
GP CARE WAKEFIELD is an extended out of hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield district. 
It operates from 6 – 10 pm Monday to Friday, and 9 – 3pm Saturday’s, Sunday’s and Bank Holiday’s.   Telephones will be automatically diverted during operating hours.  Outside of these times please telephone 111 or ring back during normal surgery hours if your need is not urgent.
Following triage of your problem, if deemed appropriate the service will offer you a GP appointment at Trinity Medical Centre or Pontefract General Infirmary.
There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service.  Patients who prefer not to give shared consent cannot access this service.
The service is not available for routine matters such as repeat prescriptions. 
Routine care by HCA/Nurse
In addition to the above, during 6pm & 8pm Monday to Friday, and 9am & 1pm on Saturday’s, Sunday’s and Bank Holiday’s, patients can be seen for routine annual review of Heart Disease, Diabetes, COPD, Asthma & Stroke but only if you are well controlled and your condition is stable.  Other routine nurse care includes:
*Blood tests                                 *Routine ECG (not chest pain)    *Spirometry
*Review of contraception pill      *Repeat depo injection                *Smears
*B12 injection                              *Removal of sutures and clips
For more information, please ask at reception. 

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When We Are Closed 

For urgent appointments outside our normal surgery hours, please telephone the surgery number and follow the instructions to be transferred to our out of hours provider.

Note that we do not open on Bank Holidays.

When the surgery is closed for staff training, please ring the surgery telephone number and follow the instructions. Please note the dates of our staff training by clicking the tab to the right of this screen (TARGET Training Days)

NHS 111 - simply dial 111 on your telephone

In the case of urgent need when the practice is closed you should call NHS 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.  

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency  

Minor illnesses can attend the Walk-In-Centre: 47 King Street, Wakefield.

10am till 10pm -7 days a week.

Please ensure all prescriptions are ordered well in advance of any Bank Holiday closure.

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Friends & Family test

In February 2020, 82% of patients who completed our survey would recommend our surgery to their Friends & Family. Thank you for giving us your feedback

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Patient Participation Group

If you are interested in getting involved with your Practice, why not attend our Patient Participation meetings.

Next meeting suspended due to Covid-19

Please let us know your email address so we can keep you posted about our Patient Group Meetings and any information, newsletters etc 

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The Care Quality Commission (CQC) carried out their inspection in September 2019 and  found the Practice to be GOOD in all areas .  The CQC reviewed the Practice's data in October 2021 and found no reason to conduct a further review at present.

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(Site updated 08/11/2021)
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