Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person. Please direct all complaints to our Practice Manager or collect/request a complaints form via our Reception Team. Complaints can be submitted via email, post or written via our recfeption desk. Email: riverside.mc@nhs.net